You will need to provide a credit, debit, or health savings card during your Quest Diagnostics visit. You’ll authorize an amount based on the estimated out-of-pocket cost of your lab test—but we’ll only charge your card if there’s a patient cost after we bill your insurance company. We don’t hold your funds and won’t charge you if your insurance pays the full amount. Learn more about Easy Pay™. Whether you’ll owe a portion of lab testing completely depends on your insurance. Your responsibilities typically include copays, deductibles, coinsurance, and any testing services not covered by your plan. If you have questions about your coverage, contact your insurance company.
Patient Assistance Program
We also offer payment plans. If you need help paying for the tests you need, our Patient Assistance Program may be able to help.
Advance Written Notice (AWN)
During your appointment, you may be asked to sign an Advance Written Notice (AWN). Health plans do not cover all healthcare services. In certain cases, for tests that Quest Diagnostics knows are likely not covered based on a health plan’s policies, we’ll issue you an AWN to notify you of your potential financial responsibility, and we’ll ask that you review and sign it if you’d like to proceed with the service(s). Look for more information about the AWN here.